So much for smoothing out the will call pickup. The line, when I walked over there a little while ago, was huge and didn't seem to be moving very quickly. This was worse than 2010 around the same time of night. In 2008 they mailed your stuff (to Canada) which was a way better idea. I've been up since 5am and had a 10 hour van ride. I sounded a full retreat. Will try again early tomorrow morning.