Earlier this week I submitted the revised covers and content files for Barrowmaze via rpgnow to Lightning Source, their printer service.
Because I'm in Canada, I can't get my stuff printed by LS USA it has to be LS UK.
This sucks for me because mail service between Canada and the UK is reliable but painfully, painfully slow.
Also, despite having the files for almost a full week they are still listed on rpgnow in my publisher's page as "In premedia" which translated means they are taking their sweet bloody time. Past experience has demonstrated that it will take 4-5 business days to get to the point where print can be ordered. THEN it will take multiple days to print, THEN it will take 10 days to get it to my mailbox.
I'll be honest, I am so frustrated with it that when I finish Barrowmaze II (which is well underway) I can't see myself using rpgnow again. Granted, there's a fair amount of frustration in the last statement but seriously WTF.